In 2015, nearly 18% of the US population was of Hispanic origin, constituting the largest ethnic minority in the country. This segment is expected to grow, from 56 million in 2015 to more than 77 million in 2030. Despite this demographic trend and the enormous market opportunity it represents, efforts to understand the Hispanic consumer are absent or sporadic at best in many companies, which tend to consider it a niche market.

Marketing to Hispanics is full of complexities. They are part of the general market and sometimes show similar attitudes and behaviors to those observed among non-Hispanics. However, they often think and behave differently, influenced by factors such as generation order, language preference in different situations, country of origin, length of time living in the US, family traditions, and cultural values and traditions from their home countries.

Benefits

How Do We Do It?

Hispanics, which are comprised of different races and countries, are a very diverse market segment. They are often classified by acculturation levels, but how much of a “Latino” or “American” behavior they engage in is often dictated by the situations they face. Marketers would benefit of understanding Hispanics in the context of the general market and use similarities and differences with non-Hispanics to better target this segment as part of an overall marketing strategy.

How Do We Do It?
Qualitative

Qualitative

  • Focus Groups (online and offline)
  • One-on-One interviews (online and offline)
  • Ethnographic research (mobile, in-person)
Quantitative

Quantitative

  • Online surveys
  • Phone surveys
  • Mail surveys

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