Usability expert reviews are evaluations of an interface (website or app) made by several evaluators on a set of design principles and rules (heuristics) aimed at creating a good user experience. These are also known as heuristic evaluations.
Like task-based qualitative usability testing, usability expert reviews can shed light on usability issues and help save time and money during the design process.
This type of evaluation can be done faster and cheaper than qualitative or quantitative task-based usability testing.
As the name indicates, multiple evaluators (2-4) examine the interface of interest provide feedback on the severity of the issues found. We use a combination of established heuristic design principles, developed by industry experts, in the following areas:
Quantitative usability testing can be conducted at different stages of the design process:
We often recommend combining expert reviews with qualitative usability testing for a comprehensive understanding of usability issues.
Two to three weeks.
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