UX research methods are becoming popular as more companies try to provide a good user experience to their customers. Many are realizing this is not limited to improving a website or app usability.
User Experience Design Process
Designing a good user experience requires a user-centric iterative process. This can be represented as a continuous loop of four key phases and that always comes back to the user:
Assessment: Understand what users are doing, what their needs are, and what problems they faceDesign: Develop ideas of how to deliver a solution to the problems…